Get a facts, not opinions approach to identifying what your customers' top tasks are.


Over 90 task surveys in 6 languages

Over 60,000 people have voted.

Customers include Tetra Pak, IKEA, Microsoft, NHS Choices, Schlumberger

Identify your customers' top tasks

Measure how long it takes your customers to complete top tasks. Measure completion rates, disaster rates and completion times.

Task Performance Indicator


Measure how easy it is for your customers to find their top tasks using search.

Search Performance Indicator


2-minute survey: unique rating system based years of testing.

Find out what's really annoying your customers about your website.
Get a clear improvement roadmap that is based on fact, not opinion.
Know where to focus your scarce resources for maximum impact.

Customer Centric Index

 




Webinar: Feb 22: Task Management
Previous webinars on task management



 

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