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Gerry McGovern

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Barry Hagan: Partners: Customer Carewords

Barry HaganBarry has extensive experience in marketing, business process, business development, management consulting, and the strategic application of managing web content.

Since 2000, Barry has worked with Customer Carewords and been responsible for leading, developing and delivering client projects and workshops. Client assignments have been for private and public sector organisations, for intranets and public websites.

Previously, Barry was managing director of VISION, a leading business process outsourcing consultancy, was marketing and business development director for ICL Ireland, and has held board positions with USA and UK software products and services companies. In these positions he has created new products and services, identified and developed new channels to market, created new businesses and business divisions and developed extensive experience as a marketer.

With hands-on experience in a wide range of business sectors he has led and been involved with business transformation, business development, change management and strategic marketing programs for financial services, telecommunications, healthcare, manufacturing, logistics and computer organisations throughout Europe, USA, Middle East and the Far East.

Barry is a member of the CBI (Northern Ireland) Economic Sub-committee. He has formerly been a director, and chairman, of Momentum (the Software Industry Federation for Northern Ireland): council member of the Confederation of British Industry where he represented the information and communications technologies sector and contributed to ebusiness, innovation and economic development forums; chairman of the NI Branch of the Computer Software and Services Association (now Intellect).

Barry holds BSc (1st Hons) and PhD degrees in Electrical and Electronic Engineering and a Diploma in Company Direction.

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