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Bob Johnson: Partners: Customer Carewords
Bob
Johnson is president of Bob Johnson Consulting, LLC where he has worked
with 46 colleges and universities since 2006 to develop strong online
marketing communication programs.
Bob’s popular email
newsletter, “Your Higher Education Marketing Newsletter,” is sent
monthly to 4,100 subscribers at more than 983 U.S. colleges and
universities and others in several other countries including Australia,
Austria, Canada, New Zealand, Poland, Russia, Turkey, and the United
Kingdom. Between newsletters, he’s writing on “Bob Johnson’s Blog on
Higher Education Marketing” and Twitter at HighEdMarketing.
He
is a founding member in 2009 of the Forum for Higher Education
Marketing, a group of thought leaders dedicated to advancing the theory
and practice of marketing for colleges and universities, and an
Advisory Board member since 2007 of the eduWeb Conference.
Bob’s
prologue on online communication challenges for strategic enrollment
management opens The SEM Imperative, Taking Enrollment Management
Online (AACRAO, 2007). Another prologue, “Slaying the Campus Visit
Vampire,” opens a 2009 AACRAO book, Campus Visit Programs.
Bob
is the author of “Advancement and the Web: Thriving in a New World” and
“Transforming Your Web Site into a Collaboration Marketing Tool,”
(Handbook of Institutional Advancement, CASE Books 3rd ed., 2000). As
co-editor of Integrated Marketing Communication, A Practical Guide to
Developing Comprehensive Communication Strategies he wrote three
chapters, including “Marketing on the Web: Blending the New and the
Newer.” (CASE Books 1999).
A frequent speaker at professional
meetings and online conferences sponsored by Academic Impressions, ACT,
American Marketing Association, Aslanian Group – Education Dynamics,
and Magna Publications, his topics include “Writing Right for the Web”,
web analytics, best practices for online communications, and building
websites for brand engagement.
Bob chaired the AMA’s annual
Symposium for the Marketing of Higher Education from 1994 until 2003.
From 2000 to 2005 he was Senior Vice President and Director of Strategy
at Creative Communication Associates. Before joining CCA, he held
college and university leadership positions in marketing and enrollment
for more than 25 years.
Bob earned his bachelor’s degree from
Alfred University and his Ph.D. in political science from the
University of Massachusetts-Amherst.
Bob Johnson Consulting Email Bob Johnson
More information: Blog: www.bobjohnsonblog.com Twitter: www.twitter.com/highedmarketing LinkedIn: www.linkedin.com/in/bobjohnsonconsulting
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