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Gerry McGovern  Partners |
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Partners: Customer Carewords Customer Carewords is built around a group of independent partners with deep experience of creating customer-centric, task-managed websites.Dr Barry Hagan  Barry has extensive senior management experience in marketing, business process, business development, management consulting, and the strategic application of ebusiness. Barry applies Gerry McGovern’s methodology to focus on pragmatic strategies and policies for the effective use of websites and intranets and the publishing of content. MoreBrian Lamb  With over a decade of experience of working on content management and web services with government and private sector organisations, Brian is an experienced project manager and business analyst. MoreFredrik Wackå  Based in Malmö, Sweden, Fredrik Wackå is a senior web content consultant with more than a decade's experience in the Web and intranet strategy area. He has been an advisor to a wide range of organizations; government, multinationals, media companies, small and medium-sized enterprises. He is a highly-respected speaker.MoreNick Harrison  Based in Washington D.C., Nick draws on years of experience as a journalist, diplomat and magazine publisher in guiding the content development of websites. He believes in website presentations that have immediate clarity of purpose, and promotes a business-case approach backed by specialized staffing and consistent monitoring for effectiveness. MoreBob Johnson  Bob is president of Bob Johnson Consulting, LLC. Working exclusively with colleges and universities, his specialties include creating web content that engages visitors, competitive website reviews, and interactive communication strategies for advancement and enrollment. MoreRolf Molich  Rolf Molich owns and manages DialogDesign, a small Danish usability consultancy. Rolf's basic attitude is "If the users can't use a product, then it doesn't work." Rolf is highly respected in the usability community for his insistence on quality in usability work, his relentless fight against "Voodoo usability methods" as well as his professional enthusiasm and curiosity. MoreGord Hopkins  Gord Hopkins is co-owner of Neo Insight Inc., a Canadian usability evaluation and design consultancy serving both the public and private sectors. Gord is recognized for his innovative, customer-centric research and design skills. Gord is driven to "help people achieve their goals quickly, efficiently and with satisfaction". MoreScott Smith  Scott Smith is co-founder of Neo Insight Inc., a Canadian usability evaluation and design consultancy serving both public and private sector. The company focuses on enhancing the customer experience by improving usability, demonstrating the future value proposition, and unleashing the potential from technology to serve those needs. MoreMike Atyeo  Mike Atyeo is co-founder of Neo Insight Inc., a Canadian usability evaluation and design consultancy serving both public and private sector clients. The company focuses on enhancing the customer experience by improving usability and matching the potential of new technology to business and users' needs. MoreKathy McShea  Kathy McShea is a communicator by heart and a Web management expert by trade who likes to make expression shine. As a North American partner of Customer Carewords, she has a passion for improving the customer experience grounded in experience as a usability practitioner and consumer advocate. More |
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